Privacy Policy

We collect account information such as name, email address, profile details, authentication records, and support messages that you provide when using RelayTrades.

When you connect a brokerage account, RelayTrades may receive brokerage account identifiers, balances, positions, orders, fills, trading history, and related metadata from connected integration providers. RelayTrades does not custody user funds.

We may collect usage, device, log, and security information to operate the platform, prevent abuse, improve reliability, and troubleshoot support requests.

We use information to provide platform access, display brokerage-connected data, process account settings, support signal and copy-trading workflows, and communicate important service updates.

We may use aggregated or de-identified information to understand platform performance, improve product features, and monitor reliability.

RelayTrades works with third-party providers for brokerage connectivity, payments, hosting, analytics, and support. These providers process information only as needed to provide their services to RelayTrades and its users.

Brokerage data availability depends on the connected provider and the user permissions granted during connection.

We use administrative, technical, and organizational safeguards designed to protect user information. No internet service can guarantee absolute security.

We retain information for as long as needed to provide the service, meet legal or operational requirements, resolve disputes, and enforce agreements.

Users may update profile information, disconnect brokerage accounts, and contact support for account or privacy requests.

Some information may be retained where required for security, compliance, dispute resolution, or legitimate business records.

For privacy questions, contact RelayTrades support at support@relaytrades.com.